Set problems importing mail

If you're having problems downloading e-mail from your onetime business relationship into Gmail or if emails are missing or deleted after your import, follow the tips beneath.

If yous only want new mail service, set up automatic forwarding instead.

Quick fixes to try first

If y'all're having problems importing your postal service, effort each of the steps below. After you effort each one, check to see if the problem is fixed.

  • Cheque that you lot entered the right password.
  • Brand sure the account y'all're trying to import from notwithstanding works.
  • Delete then add back the electronic mail accost you lot're importing from. Here's how:
  1. On your computer, open up Gmail.
  2. In the top right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the electronic mail address you're importing from, then add together information technology dorsum.

If the above steps didn't work, bank check for issues with the program Gmail uses to get mail service from other accounts.

Fix bug connecting to another account

Choose the type of account you're having problems importing from:

A unlike email provider

If you're having problems importing e-mail from another email business relationship, like Outlook or Yahoo, cheque your other email account's settings. Brand sure:

  • The proper name of the other electronic mail's POP server is the same as the 1 you entered in Gmail
  • The other email plan allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't piece of work or if your other provider doesn't provide POP admission, contact the provider.

A different Gmail address

If you're having issues importing your mail from another Gmail address, including i you got through work, school, or another arrangement, endeavor these steps.

Change your access settings

If y'all cease Gmail from blocking certain apps and accounts, your import might start working. In the business relationship you're importing from, try allowing access to your business relationship.

Check your POP settings

Step 1: In the account you want to import from, check that you've set up Popular.

  1. On your reckoner, open your email business relationship.
  2. In the top right, click SettingsSettings and then See all settings .
  3. Open up the "Forwarding and POP/IMAP" tab.
  4. In the "POP Download" department, check that it says "POP is enabled."

Stride two: In the business relationship you want to import to, cheque your import settings.

  1. On your estimator, open up Gmail.
  2. In the summit right, click SettingsSettings and then Encounter all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Check mail service from other accounts" section, select the account you lot're trying to import from.
  5. Make sure yous're using the following settings:
    • Username: Your full email address (for instance, yourname@yourdomain.com)
    • Password: Your Gmail password
    • POP Server: popular.gmail.com
    • Port: 995
    • Leave a copy of retrieved message on the server: Unchecked
    • Ever use a secure connexion (SSL) when retrieving mail service: Checked
  6. If you aren't getting emails after two hours, check for other problems.

Other issues getting email

If you lot have one of the following bug, try again later or become in impact with your other email provider:

  • Connectedness timed out
  • Connection reset
  • Emails get in more than than once
  • Emails arrive in the wrong gild
  • Still getting new emails after you stopped an import

For the problems below, follow the steps. If the steps don't piece of work, try over again later or contact your other email provider.

Read error

Delete or move the oldest electronic mail that wasn't imported.

Empty line

Look for an electronic mail that has a single menstruation on a line by itself. Delete this e-mail.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. You can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't arrive

Try searching for your mail service:

  1. On your estimator, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" then your search terms.
  3. Press Return or Enter.

You can also check folders in your other email account for mail that didn't import.

Can't find emails after import

If some of your emails are missing after you imported them, follow the steps below. Later on you try each footstep, check to run across if the problem is fixed.

Step ii: Check the size of your email

Gmail can't import emails that are 150 MB or bigger, including any attachments.

Here's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails past size, enter size: followed past the size in bytes. For case: size:1000000
    • To search for emails bigger than a sure size, enter larger: followed past the size in bytes. For example: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed past the size in bytes. For case: smaller:10M

To cheque the size of an e-mail from a different provider, similar Outlook or Yahoo, refer to the other provider'southward customer support.

All the same having problems

If you still have problems, check your account settings, contact your third-party email provider, or mail service a question in the Gmail Assistance Forum.

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