Stanford researchers identify four key causes of "Zoom fatigue" and how to fix them
In brief: As millions of people discovered during 2022, working from dwelling isn't all it'southward cracked up to be. The isolation and lack of homo connection is real and as Stanford researchers have identified, video chat platforms aren't a perfect alternative.
Professor Jeremy Bailenson, founding director of the Stanford Virtual Human Interaction Lab, recently looked into the psychological impact of prolonged video chats and identified four central elements that can lead to what is commonly referred to as Zoom fatigue.
- Excessive amounts of eye contact increment stress.
In a normal meeting, non everyone is locking eyes with the speaker at all times. A few will be, certain, merely some might be taking notes, checking their phones or even staring off into space. On a video call, anybody is looking at everyone else, all the fourth dimension. Even if you aren't the speaker, people are constantly watching you, and that can be a stressful experience.
What's more, depending on the size of your screen, a person's face tin can appear likewise large for comfort, which could simulate the experience of someone existence very close to you.
- Seeing yourself during video chats is fatiguing.
In the existent world, visuals are a 1-way street. That is, you simply encounter the people or person you are talking to. Most video chatting platforms, however, also bear witness what you lot look similar to others via your camera, and that is unnatural.
"In the existent world, if somebody was following you effectually with a mirror constantly – so that while you were talking to people, making decisions, giving feedback, getting feedback – you were seeing yourself in a mirror, that would just exist crazy," Bailenson said. Constantly seeing yourself is taxing and stressful, he ended.
- Video chat reduces natural mobility.
With a normal phone call or even during an in-person coming together, it'south not unusual for people to movement around a lot. Conversely, during a video phone call, you're normally dealing with a fixed photographic camera and a set up field of view, pregnant in that location isn't much room to shift around and again, this is very unnatural. When people are moving, they perform better cognitively, research shows.
- Cognitive loads are much higher in video chats.
When speaking to someone face-to-face, non-exact cues like expressions and gestures happen all the fourth dimension and tin play a big office in how the conversation goes. As is the case with text-based chat, nevertheless, lots of context can be lost in video chat.
"If yous want to show someone that you are agreeing with them, y'all have to do an exaggerated nod or put your thumbs up" he said. This adds cognitive load and uses upward more "mental calories," which can leave you feeling even more drained after a prolonged sessions.
Bailenson also provided suggestions that both regular users and organizations tin can implement to decrease Zoom fatigue. For example, he recommends taking video calls out of full-screen style to minimize confront size, using the "hide self-view" button and giving yourself an "audio intermission" occasionally "so that for a few minutes you are not smothered with gestures that are perceptually realistic but "socially meaningless."
Image credit fizkes, okcm
Source: https://www.techspot.com/news/88762-stanford-researchers-identify-four-key-causes-zoom-fatigue.html
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